Refund Policy

Your purchase order for digital media purchases will be processed within 24 hours of receipt of your orders on weekdays (Monday-Friday). There may be a slight delay on orders placed outside of regular business hours or on weekends.

Once your order has been placed we need payment approval before the order can be processed. While in general the approval comes through within minutes, in some instances this approval may take longer than 18 hours, especially if your credit card issuer is outside of North America, Asia Pacific and Western Europe.

There are no refunds on digital media purchases, including pdf files, excel templates and online videos. The current site provides ample free access to sample content, videos and materials so that our buyers can make educated and informed decisions. If you still have any questions about the content or would like to see the table of content for the materials you are purchasing, please feel free to drop us a line at jawwad@alchemya.com or uzma@alchemya.com with your queries and we will do the best to answer your questions.

 

Payment Methods, Refunds, Cancellations & Renewals

What payment methods are available?
FourQuants.com accepts the following credit cards – VISA & MasterCard, American Express and Western Union.

What is your refund policy?
All videos subscriptions are non-refundable. In order to make it possible for you to gauge the quality of instruction for every course a selection of sample clips are provided. The clips are available on the free video sampler pages for each course. For some courses free online html based editions are also available while for others downloadable PDF files and excel templates can also be purchased for a small fee.

What happens at the end of my subscription?
Depending on your subscription plan, at the end of your subscription period you will no longer have access to the training videos library page. If you would like to renew the subscription you would need to repurchase or renew your plan. If you would like to renew your subscription for a period longer than three months, please drop us a line and we will be more than happy to accommodate you.

How do I cancel my subscription?
Once we process your subscription and you are provided with the URL and password to the video content, you can cancel your subscription to the training videos but will not receive a refund. We try and provide as many sampling opportunities possible to our customers so that by the time they have decided to make the purchase decision they have all the information they need to make educated and informed decision.

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Random Testimonial

  • ~ Corporate Training Testimonials

    "A most amazing training - hands down the best, most useful, and most relevant I had during my tenure. Simply put, I loved it and will continue to build on the models. 

    Financial Modeling Course Participant
    FGB Training Academy, 
    First Gulf Bank, Abu Dhabi, UAE

     

    I have attended a number of training courses conducted by Alchemy technologies. Broadly, the areas covered have been Financial Risk Management aspects, Basel II implementation in Pakistan, as well as product knowledge for relatively new products in the our market for instance Financial Derivatives. As trainers, Mr. Jawwad Farid and his team bring in a wealth of conceptual knowledge entwined with their own professional experiences, adapting and honing it to our local market needs. The training courses are very informative and are delivered in a witty and energetic manner. The learning needs of the participants are kept in focus, and they are kept involved by interactive discussions and queries. Personally, I have always left these sessions with a much better understanding and grasp over the subjects delivered, which has helped me professionally.”

    Senior Manager & Team Leader
    Treasury Middle Office
    Habib Bank Limited

     

    “Jawwad Farid has admirably led the training piece on the Treasury side covering Treasury risk, Treausury products, Derivatives (basic & Advanced), Fixed income securities (Basic & Advanced) and ALM training modules. Jawwad in our opinion is an “Outstanding Senior Trainer” who has deep subject matter knowledge and an uncanny ability to keep the participants engaged in the training process. So far our clients have expressed maximum level of satisfaction in Jawwad’s capability to deliver high value training programs, that have tangibly enhanced their staff’s skill sets.

    Based on our direct more than satisfactory experience, Jawwad’s otherwise exceptional track record on the training side with over 90 technical skill building courses in South Asia, Middle Eastern and Far Easterm markets, we have no hesitation in strongly recommending Jawwad Farid for the training that for participants based out of Malaysia or the adjoining Far Eastern Markets.”

    Mohammad Nasr Ullah
    Principal Consultant
    Consultnomics, FZE

     

    I have loved each and every workshop from Alchemy. The workshops are extremely helpful in removing queries about Derivatives Pricing, Basel & Regulatory issues. I feel attending the workshops have added value to my knowledge and expertise. Moreover, the instructor is extremely knowledgeable on the subject area and ensures that each candidate returns with similar knowledge and expertise.

    Senior Vice President
    Compliance
    Allied Bank"

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